Instructor

Scrum is an agile project management framework that is widely used in software development and...

Unlike other event planning classes and event planning certification, this course is self-directed, which means...

Explore key strategies and techniques for analyzing and maximizing your restaurant's profitability.

If you've ever booked a hotel room, you'll appreciate that it's more than a spare...

If you are about to start your first hotel job and interested in hotel management...

Investing in hotel business is a complicated and rewarding effort.

The Advanced Professional Certificate in Tourism & Hospitality Management is a comprehensive program designed to...

This Customer Service training is aimed at those organisations who are looking to improve their...

The course on Delivering Quality Management and Customer Satisfaction to meet ISO 10001-10004 is designed...

The course on Providing World-Class Customer Experience, Service, and Satisfaction is designed to equip participants...

The Customer-Focused Selling Strategies course is designed to equip sales professionals with the knowledge and...

Customers in today’s world are more discerning, more demanding and better informed. Buyer behaviour has...