Communication Skills

Any organization looking to position themselves strategically on the global market will know better than to ignore the importance of effective communication skills by their representatives. A single interaction has the potential to make or break a business opportunity, land a million-dollar contract or cause a loss of clients altogether. In fact, any organization looking to grow their own brand must invest in the communication competency of their people. It has been globally observed that candidates who can express fluency in communication through a flawless register stand a higher chance of a promotion, winning a new project and taking their brand to greater heights.

Course Overview

Through this course, we aim to help each participant build on their communication strengths and learn new and interesting techniques to add to their skillset. We also provide personalized and constructive feedback to each participant making the learning from each module valuable and lasting. Through this course, you will be able to apply the skill of presenting your message in a way that others will appreciate. You will learn the elements of communication and be able to flex each one to meet your objectives. By ensuring the application of all the aspects integral to effective communication, you will always stand in line for success. The information and practice gained through this course will help you bridge the gap in your current verbal skills. You will resultantly be better positioned to contribute to your organization through your improved communication with internal and external customers.

What you’ll learn
  • A clear understanding of the role and importance of effective communication
  • Increased self-awareness of one’s ability to communicate at all times
  • Ability to identify one’s area of opportunity to recognize and correct common mistakes in communication
  • Understanding the effect and impact of not maintaining assertiveness in communication
  • A sense of accomplishment contributing to a steady application of all aspects learnt in this course
  • Overall improvement in individual performance
  • The ability to role-model this skill in the organization for subordinates to learn from and imitate
Requirements

Candidates must be;

  • Secretaries of Presidents, Vice-presidents and Senior Management who may need to communicate with internal and external stake-holders everyday
  • Team Leaders and Quality Coaches of Knowledge and Business Processing Offices
  • Marketing and Sales managers who represent the organizational brand at all times
  • Administration executives responsible for client-facing portfolios
  • Associates who communicate with clients on a regular basis
  • Trainers, teaching staff, educators and administrators responsible for interacting with students and faculty
  • Human Resource Managers, Executives and Leaders responsible for employee engagement, and organizational development
  • Government officials responsible for communication and administration in government sectors
  • Hospital staff, support staff in volunteer camps and faculty communicating with external stakeholders
  • Any other professional who would like to improve their spoken communication at an advanced level
  • Young managers who are looking to improve their communication skills to help them advance to the next professional level

Candidates must;

  • Have access to either a computer or smartphone with internet connectivity
  • Be equipped with quality webcam and headphones
Duration & Fees
  • Regular – 8 Weeks – ₦150,000
  • Fast-Track – 6 Weeks – ₦225,000
Program Dates
  • August – October, 2024
  • October – December, 2024
  • February – April, 2025
  • May – July, 2025