Certificate in Administration and Office Management

ByUniversity of Ibadan

Overview
Curriculum
Institution

The Certificate in Administration and Office Management is a program designed to equip individuals with the necessary skills and knowledge to effectively manage administrative tasks and support office operations. It provides a comprehensive understanding of various administrative functions, office procedures, communication skills, and organizational management.

What you’ll learn

Solid foundation of knowledge and skills in administrative principles and office management.
Communication skills, both written and verbal, to effectively interact with colleagues, superiors, and external stakeholders.
Proficiency in office procedures, technology, and tools commonly used in administrative roles.
Strong organizational and time management skills to prioritize tasks and meet deadlines.
Understand the importance of professionalism, ethics, and confidentiality in an administrative setting.
Customer service skills to handle inquiries, complaints, and build positive relationships with clients or customers.
Knowledge of financial and human resources administration to support organizational operations.
Problem-solving and decision-making abilities in an administrative context.

Requirements

Candidates must;

Have at least a pass in English and Mathematics/Statistics at WASSCE, SSCE or GCE “O” level or NECO
Have access to either a computer or smartphone with internet connectivity.
Be equipped with quality webcam and headphones.