Curriculum
- 5 Sections
- 29 Lessons
- 10
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- Module 1: The Administrator as Leader6
- 1.1Lesson 1: Setting the direction for your office and team
- 1.2Lesson 2: Choosing the right leadership styles for every situation
- 1.3Lesson 3: The difference between managers and leaders
- 1.4Lesson 4: How to think, feel and act like a leader
- 1.5Lesson 5: How to demonstrate authority diplomatically
- 1.6Lesson 6: How to create your office culture and overcome resistance to change
- Module 2: Confident, Clear and Considerate Communication6
- 2.1Lesson 1: Common communication styles
- 2.2Lesson 2: How to be an assertive communicator
- 2.3Lesson 3: Understand personality types and handling difficult behavior
- 2.4Lesson 4: Confident body language and voice usage
- 2.5Lesson 5: Gender and cultural considerations in communication
- 2.6Lesson 6: Running meetings that get results
- Module 3: Working with Others6
- Module 4: The Leader Tool Box6
- 4.1Lesson 1: Making better decisions faster
- 4.2Lesson 2: Mind Mapping for improved creativity, problem solving, planning and decision-making
- 4.3Lesson 3: Planning events and projects
- 4.4Lesson 4: Creativity and problem solving for you and your team
- 4.5Lesson 5: Attending conferences and networking events
- 4.6Lesson 6: Creating a green workplace
- Module 5: The Self Managing Leader5